11 กุมภาพันธ์ 2018
Never come back again
We arrive about before 11:00 pm but due to check is only permitted before 10;00 pm, so need to pay fine for late check in which is 30 euro. For me it quite expensive for a fine. Then, the reception bring us to another building for stay. The room is very big with 2 rooms but the environment is very creepy with the cold floor, the light that not all functioning well which is totally different from the picture shown.
The only thing i like about this hotel is location which is really near to water boat station.
10 กุมภาพันธ์ 2018
Long wait to check in..
had to wait 1 hour to check in, when we got to the room, they were still cleaning it. as waiting we tried calling to doors, given phone numbers, even wrote email - there was no reaction.
near grand canal, we got big apartments for small price
29 มกราคม 2018
22 มกราคม 2018
It was just great. I absolutely loved it! Best birthday celebration ever...
Everything was just great.
20 มกราคม 2018
17 มกราคม 2018
15 มกราคม 2018
14 มกราคม 2018
liked the city, but not happy with stay
everything. pictures on their web is not what in real life. location. service.
Nothing that we liked about the hotel or staff. very bad experience
13 มกราคม 2018
It was a bit cold - heater and hot water both wouldn’t go past a certain point. There could have been slightly more variety on offer for breakfast.
Really close to Grand Canal, Rialto bridge etc. which made it easy to get everywhere. The area is really cool with lots of little shops and places to eat nearby. The room was cosy, and the staff were very helpful.
9 มกราคม 2018
Very small kitchen
Location was excellent
7 มกราคม 2018
Very disappointing and not value for money
Better instructions could be provided for finding the accommodation on foot. The cleanliness was initially ok however if you looked carefully it was dirty. There is no lift so be aware of this. The breakfast dining area is so small there was not a table for 3 (number of people in our party) and on booking.com it states that there is breakfast in the room which was not the case. The maintenance was really poor - the main heating did not work it was very cold weather, the towel rail fell off, the shower door fell off and the radiator in the bathroom controls did not work. Mattress on the third bed had worn/broken springs so it slanted and was very uncomfortable. My child by accident broke a vase in the child's bedroom - we were charged 100 euros, so be careful of any accidents. Why a 100 euro vase was in a child's room is questionable as well as the value of the vase. Information about the area and where to go for fireworks was limited in fact we were told that there were no fireworks as it was illegal however there was a huge display at midnight close to St Marks Sq. I appreciate Venice is expensive however for the money we paid it certainly was not worth it and I would not stay there again. Very disappointing
The only good thing about this accommodation is the location which was quite central.
4 มกราคม 2018
Good location, average conditions
Cold water and bad toilet equipment
29 ธันวาคม 2017
Good place for stay in Venice
There was some small slope of the room but this was not a big issue considering the historical architecture of the city.
It is small nice hotel with interesting interior design. Very good breakfast! Compliant staff.
23 ธันวาคม 2017
23 ธันวาคม 2017
it was a good stay! neat and quiet place to stay.
The heater did not work well. The hot water was more lukewarm than hot.
breakfast was good, It was quiet and good service.
22 ธันวาคม 2017
- wi-fi did not work the whole trip ( they said they would fix it but they did not) - worst issue : there is no proper heating. Its colder in the hotel than outside. Also, the receptionist lied to us that someone will come and fix it but just a day after we.re leaving, even tho the only radiator located in the bathroom was funcțional - You'll find yourself eaiting the same breakfast every day
- great located - room design
21 ธันวาคม 2017
15 ธันวาคม 2017
Won’t recommend to others
The staff was totally unprofessional
14 ธันวาคม 2017
7 ธันวาคม 2017
very enjoyable travel experience and memory.
The coffee was an aunthentic Italian coffee